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Cancellation and Refunds

How can I cancel my order ?

You can cancel your order any time you wish before the cut-off time. In order to cancel the order please contact our customer support team at +91-1133138953.

Can I cancel individual items in my existing order ?

You can cancel individual items in your order till the cut off time. In case the cut off time is passed, you can return the items at the time of delivery.

Would you accept returns if the item is found to be defective ?

We follow a no questions asked returns policy. Please call our customer care within 48 hours of delivery. We shall arrange for a pick up and a full refund as per our refund policy.

Upto what time can I file for a return ?

  Product Category   Returns policy if product not damaged
  Non-food items   Please call within 48 hours of delivery
  Packaged food   Please call within 48 hours of delivery
  Bread   Returns only at point of delivery
  Dairy   Returns only at point of delivery
  Fruits & Vegetables     Returns only at point of delivery

How will I get my money back in case of cancellation/returns ?

You get it returned to the credit card/debit card/netbanking account that you used during the transaction. For COD transactions, please contact our customer care we will arrange for a netbanking transfer into your account.

How long does it take to process a refund

We usually process the refund within 3 working days of cancellation. However, it may take slightly longer to reflect in your account statement depending upon your bank.